PlayCricket Support is now the primary resource hub for Association and Club administrators, volunteers, parents and participants seeking assistance with PlayHQ. It provides a wealth of information including support articles, instructional videos, and FAQs. Users can now utilise the submit a request feature, schedule a 1-on-1 support session and interact with Cricket Australia’s new chatbot Skipper for real time responses. In preparation for season 2024/25, PlayCricket Support will be holding PlayHQ Season Readiness Webinars. These webinars will cover all preseason topics inclusive of: Setting Up Your Club Setting Up Your Registrations Setting Up Your Teams Admin Access (different access levels) Updating Club Details Updating Bank Details Visibility on PlayCricket Merchandise Store, Mailchimp & Xero Integration Accepting Invites to Competitions Setting Up Registration Forms Transfers & Permits Reporting Nominating Teams Allocating Players to a Squad Allocating Player Points (if required) Appointing Captains, Team Managers, & Coaches To register for these sessions, see available sessions below: Session 1 August 21 | 7:30pm | Online Register to 21 August Session Here Session 2 August 22 | 7:30pm | Online Register to 22 August Session Here Session 3 August 27 | 7:30pm | Online Register to 27 August Session Here For those that cannot attend these sessions, all content is available in article form HERE
Summer Hours Now Open (AEST) – Available 7 days a week Monday 9:00AM - 11:00PM Tuesday 9:00AM - 9:00PM Wednesday 9:00AM - 9:00PM Thursday 9:00AM - 9:00PM Friday 9:00AM - 11:00PM Saturday 8:00AM – 8:00PM Sunday 9:00AM – 6:00PM
Phone Number:1800 CRICKET (1800 274 25 38) Email Addresses:playcricketsupport@cricket.com.au or cricketblast@cricket.com.au
